Eden Police Department

FREQUENTLY ASKED QUESTIONS

Town of Eden












  1. Who has to wear a seat belt in a vehicle & what are the requirements for child restraints in a vehicle?
  2. When I call the police department, why am I asked so many questions?
  3. Should I report suspicious activity in my neighborhood?
  4. I have an auto dialing alarm, should I program it to call the 9-1-1 emergency line?
  5. Can the police do anything about a neighbor who makes excessive noise?
  6. Are open fires allowed in the Town of Eden?
  7. How do I get an "Order of Protection"?
  8. Can I be issued a ticket for passing a school bus in a parking lot?
  9. Eden has a volunteer ambulance service. Why did I receive a bill from a paid ambulance service?
  10. I've received a number of requests in the mail or by phone asking for donations. Usually they imply that they are representing or collecting for a local police department or program, such as DARE. Are these legitimate requests? Should I donate to these callers?

Who has to wear a seat belt in a vehicle & what are the requirements for child restraints in a vehicle?

Seat belt use is required by the driver and those passengers occupying the front seat of any motor vehicle that was/is equipped with passenger restraints. Passengers in the rear seat, from 4 years of age until their 10th birth date must also be secured by a seatbelt. Children under four must be restrained in a specially designed seat which meets the Federal Motor Vehicle Safety Standards. Remember 10 - 4. Up to 10 - seatbelt, up to 4 - child seat. The child's weight is immaterial.

When I call the police department, why am I asked so many questions?

Dispatchers are trained to try to get as much information as possible to best determine the nature of the problem and its seriousness. In most instances, the police car may already be responding to your call while the dispatcher is asking additional questions.

Should I report suspicious activity in my neighborhood?

Yes. The police department depends on citizens calling to report crimes or suspicious activity. What may only be questionable to you is often very important to the police. If something occurred during the night, and it is discovered in the morning, it is still wise to contact the police. All calls are noted and reviewed by officers before they go out on their shifts.

I have an auto dialing alarm, should I program it to call the 9-1-1 emergency line?

9-1-1 would not be the proper number. 992-9211, which is also an emergency number is better suited to accept autodialed calls. Many auto dialers continue to call until the alarm is reset, if an alarm is malfunctioning and the owner can't be contacted, this would tie up a strictly emergency number. Tying up the 9-1-1 system with an autodialer would violate a county law.

Can the police do anything about a neighbor who makes excessive noise?

The Town of Eden has an ordinance that the police use to control excessive noise, be it from a motor-vehicle engine, a motorcycle or dirt bike or from a radio, television, or any music amplifiers. That law was written, as many other ordinances, to protect the quality of life for residents and their guests. Arrests are not usually needed to correct the problem since the police quickly respond and notify the violator of the law, and clears up the problem.

Are open fires allowed in the Town of Eden?

Burning leaves, brush, and tree trimmings is permitted, but the incineration of garbage, or rubbish created by land clearing is illegal. Any fire, though, that is a nuisance to nearby residents, is prohibited. Open Fires regulations are governed by NY State. If you have a question about this law, inquiries should be made to Enviromental Conservation, Air Resources at 857-7130.

How do I get an "Order Of Protection"?

Orders of Protection and Temporary Orders of Protection may be issued by a Local Criminal Court, Supreme Court, or Family Court. An officer can advise you which forum would be of assistance by using the following guidelines.

Local Criminal Court requires the commencement of a criminal action, a charge which must be placed, before the court will issue a Temporary Order to a victim. Upon conviction, the court may extend the order and establish the length of time during which the order will be effective.

Supreme Court may issue an Order of Protection upon commencement of an action for divorce, separation or annulment.

Family Court may issue a protective order upon application of either party without any requirement that a charge has been previously commenced. The parties must be subject to the jurisdiction of the Family Court. (That is, be legally married to one another, formerly married, be related by blood or marriage (in-laws), or have a child in common)

Can I be issued a ticket for passing a school bus in a parking lot?

In the interest of student safety, police have been asked to enforce the law against the passing of a stopped school bus. The law forbids motorist to pass a stopped bus which is loading or unloading students. This includes not only the highways but the parking lots.

Eden has a volunteer ambulance service. Why did I receive a bill from a paid ambulance service?

EMS services in the Town of Eden are provided by the Eden's Emergency Squad, a volunteer organization. They have approximately 50 members, many of whom are Emergency Medical Technicians (EMT'S) or Intermediate Life Support (ILS). However, NYS has certain protocols that all certified Emergency Medical Services (EMS) must adhere to. One being, that a paramedic must be called when certain conditions exist. To meet these requirements, a commercial ambulance service is requested. The paramedic will administer such level of patient care, accompany them to the hospital and charge for that service. If you have any questions or comments, you may contact the Director of Operations for the Eden Emergency Squad, Paul Shepard, at 992-2291.

I've receive a number of request in the mail or by phone asking for donations. Usually they imply that they are representing or collecting for a local police department or program, such as DARE. Are these legitimate requests? Should I donate to these callers?

Eden Police Department does not hire solicitors nor do they benefit from them in any way. These telemarketers who claim to represent us or our organizations, as well as requests for funds by mail use high pressure tactics to get your donations. We urge you to use care if you should decide to contribute to these agencies, asking for the names, addresses and telephone numbers of the fund raiser so that you may call back after careful consideration. You should also ask for financial statements and/or budget information prior to making your decision. If you have any other questions please direct them to the police department.


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