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 The following information should be used as a guide for assistance, as always please consult your physician, police, firemen, and/or emergency squad for any further assistance.
 
 

1. What should I do if I or someone else needs any medical assistant or an ambulance immediately?
2. What should I do if I discover a fire?
3. What should I do if I am trapped in a burning building?
4. What should I do if I think someone has experienced an electric shock?
5. What if I discover a gas leak?
6. What if I receive a bomb threat call?
7. What should I do if I experience a power failure?
8. What should I do if the weather is severe and I need to venture out?
9. What should I do if I become stranded in an elevator?
10. What should I do if I discover someone else is stranded in an elevator?
11. What if I experience a brownout?
12. What if I experience flooding problems in my home?
13. What should I do if I discover a hazardous spill or see an area that has become hazardous due to chemicals or weather related? 

1. WHAT SHOULD I DO IF I OR SOMEONE ELSE NEEDS ANY MEDICAL ASSISTANT OR AN AMBULANCE IMMEDIATELY?

a. Dial 911 and give your name and telephone number

• Description of situation (severe bleeding, heart attack, etc.) 
• Exact location of victim 
• Name of victim 
• Have someone at entrance of home or building to direct ambulance squad 
• Check for "medic alert tag" (around neck, wrist, or in wallet or purse regarding special medical problems)

c. Keep victim comfortable until medical help arrives.

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2. WHAT SHOULD I DO IF I DISCOVER A FIRE?

 If You Discover a Fire

 a. Remove everyone from the area

 b.Dial 911 or if in a building with fire alarms then sound the nearest fire alarm 

• State your name 
• State your exact or approximate location of and extent of fire (large, smoldering rags, etc.) 
• State if applicable, the nature of disability you or someone else may have, or of the need for an ambulance.

d. Evacuate the building, CALMLY, by following EXIT signs to nearest fire exits,

• DO NOT USE ELEVATORS. Persons with disabilities or in wheelchairs should remain in fire towers (someone should remain with them) until help arrives.

• If you are a supervisor, try to account for your employees and report any missing persons to the emergency personnel at the scene. 
• Do not re-enter the building until directed to do so.

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3. WHAT SHOULD I DO IF I AM TRAPPED IN A BURNING BUILDING?
a. Always feel the door before opening, if it is hot to the touch, DO NOT OPEN.

b. Seal cracks in doors to prevent smoke from seeping into room.

c. Open window for ventilation.

d. If there is a phone in room, call fire department. If no phone, wave cloth out of window to signal for help.

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4. WHAT SHOULD I DO IF I THINK SOMEONE HAS HAD AN ELECTRIC SHOCK?

• Never touch a person who is in direct contact with an electrical current. 
• TURN THE POWER OFF FIRST or you may be seriously injured. 
• If power cannot be immediately turned off, use a dry non-conductive pole, board or loop of rope to pull the victim away from the electrical source. 
• Dial 911 yourself to obtain medical help.

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5. WHAT IF I DISCOVER A GAS LEAK?

If the odor of natural gas (ethyl mercaptain) is detected and the source cannot be readily determined and the flow of gas stopped:

• Dial 911 State your name and exact or approximate location of odor. 
• Extinguish all flames in area. 
• Avoid turning light switches on or off 
• Turn off all spark generating equipment (pumps, fans, etc.) 
• Increase ventilation in area by opening windows

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6. WHAT SHOULD I DO IF I RECEIVE A BOMB THREAT CALL?
 
 

If you receive a bomb threat call:

1. Be Calm. Be courteous. LISTEN. Do not interrupt the caller. 
2. If possible, have someone call Eden Police at 911 or (716) 992-9211 while caller is still on the line. If this is not possible, call immediately after caller hangs up. 
3. Keep caller on the line as long as possible. Pretend difficulty with hearing. 
4. If building is occupied, inform caller that detonation of a bomb will cause injury or death to many people. 
5. Write down as much of the following information as you can obtain. Keep book with you if building is evacuated: 
• What is the exact location of the bomb? (bldg., floor, room?) 
• What time will it go off? 
• What kind of bomb is it? 
• What size is it? 
• What does it look like? 
• Is there any special way to identify it? 
• In what part of the building is it likely to be? 
• Why did you place the bomb? 
6. Try to determine the following: (Circle the appropriate) 
• Caller identity: Male, Female, Adult, Juvenile, Approx. Age 
• Voice: Loud, Soft, Deep, Raspy, Pleasant, Other 
• Accent: Local, Foreign, Regional, Southern, NY 
• Speech: Fast, Slow, Distinct, Distorted, Stutter, Nasal, Slurred, Lisp 
• Language: Excellent, Good, Fair, Poor, Foul, Other 
• Manner: Calm Angry Irrational Rational Coherent Incoherent Deliberate Emotional Righteous Laughing Intoxicated 
7. Provide Eden Police/Eden Disaster Preparedness Committee or Security personnel with the above information 
8. Evacuate the building immediately if an explosion appears imminent, or the exact location of the bomb is given in the call.

**** It is not your responsibility to risk your life searching for the bomb!

**** DO NOT TOUCH ANY UNUSUAL OBJECTS OR PACKAGES! 

**** Leave the job to the professionals!

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7. WHAT SHOULD I DO IF I DISCOVER SOMEONE ELSE IS STRANDED IN AN ELEVATOR?

If a person becomes stranded in an elevator:

1. Give reassurance to the person or persons until help has been obtained. 
2. Do not attempt to force the doors open. 
3. Call either maintenance or security for immediate assistance.

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8. WHAT SHOULD I DO IF I BECOME STRANDED IN AN ELEVATOR?
 
 

1. Remain calm and do not panic. You will probably be freed in a matter of minutes. 
2. Push emergency button to alert others of your situation 
3. If emergency bell does not operate, use emergency phone 
4. If neither of the above operate or cannot be located: 
• try calling out to persons in the building 
• use whistle or other noise making device 
• strike door of elevator with shoe or other hard object 

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9. WHAT SHOULD I DO IF I EXPERIENCE A POWER FAILURE?

 If a blackout occurs without warning:

1. Turn off all light switches. The voltage may fluctuate and damage any lights that are on. 
2. Set all equipment and appliance switches to the OFF position. This is to protect against kicking out the circuit breakers, blowing fuses, or damaging equipment when the full surge of current hits as the power comes back on. 
3. Take measures to protect your equipment or experiments. Remember that air operated controls and water pressure may be affected. 
4. Extinguish all flames in laboratory buildings. 
5. Increase ventilation by opening all windows. If the failure lasts more than a few minutes, it will be necessary to evacuate persons from darkened areas (restrooms, stairwells, other areas with no windows or natural lighting.) 
6. To prevent the Eden Police Department from being overwhelmed with calls, the Eden Disaster Preparedness Committee will be notified and may assist in the assessment of the duration of the outage if on a community wide basis. If the failure is to be lengthy, the Eden Town Supervisor will decide on continued operations and should a driving ban be placed in effect. Laboratory buildings may have to be evacuated shortly after a blackout in order to minimize risks to personnel resulting from inoperative fume hoods. 
7. Report all persons trapped in elevators to (716)992-9211 or 911 
8. If it becomes necessary to evacuate the premises during a blackout, be sure to protect all valuables and make sure that all equipment is safe when the power comes back on.

10. WHAT IF I EXPERIENCE A BROWNOUT?

 During periods of very heavy power usage, the Niagara Mohawk Company may have to reduce voltage. This is commonly call a "brownout" and may occur during periods of high air conditioner usage. In the event of a brownout, the following steps should be taken.
 
 

1. Turn off all lights and equipment not necessary for safe operation. 
2. Turn off all window area conditioners. Central air conditioning may have to be shut down, however, general ventilation will be maintained in centrally air conditioned buildings at diminished levels. 
3. Identify equipment which may be sensitive to low voltage, and take positive steps to prevent its damage.

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11. WHAT IF I DISCOVER MY HOME HAS BEEN FLOODED?

Upon the discovery of a flooded area in a home:

1. STAY OUT OF AREA. DO NOT ENTER UNTIL ELECTRICAL POWER HAS BEEN TURNED OFF. There is an extreme danger of electrical shock if the water has contacted any electrical devices. 
2. Call 911 if you feel that you are in danger. 
3. Post adults at all entrances to the flooded area to prevent entry by children. 
4. Homeowners will be responsible for pumping water out of the area. Identify a temporary shelter to house water soaked materials. 
5. You may contact the Eden Drainage Committee for further assistance or evaluation into the causes of your flooding problems.

12. WHAT SHOULD I DO IF THE WEATHER IS SEVERE AND I NEED TO VENTURE OUT?

 In the event of extremely adverse weather conditions occurring during non-working hours, the local radio and television stations will broadcast school closings. It is the responsibility of the Eden Town Supervisor to determine if a driving ban is warranted. 

During normal working hours, the decision to close the offices of the Schools in Eden early and/or cancel classes is the responsibility of the Superintendent of the Eden Schools. The Personnel Department and staff will communciate such information to the parents, the various organizational units and/or radio/television stations to the best of their capability.

 If you or someone in your home needs medical attention or medication, please contact either the Eden Police Department or the Eden Disaster Preparedness Committee at 911. 

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13. WHAT SHOULD I DO IF I DISCOVER A HAZARDOUS SPILL OR SEE AN AN AREA THAT HAS BECOME HAZARDOUS DUE TO CHEMICALS OR WEATHER RELATED?

Specific locations of ice, snow or water accumulation which may create serious hazards for pedestrians, motor vehicles, or hamper egress from buildings, should be reported promptly to the Eden Police Department and/or the Eden Disaster Preparedness Committee at 911 or (716) 992-9211.

In the event of discovery of Hazardous Spills, stay out and immediately notified the Eden Police Department and/or the Eden Disaster Preparedness Committee at 911 or (716) 992-9211.